Terms of Use

Last updated: 7th July 2023

Welcome to "Parent Portal," a website where parents can share and cherish memories of their children. By accessing or using the website, you agree to be bound by these terms of use (the "Terms"). If you do not agree to these Terms, you may not access or use the website. We may periodically update these Terms, so please review them periodically. Your continued use of the website following any changes to the Terms indicates your acceptance of the new terms.

User Conduct

As a user of the website, you agree not to:

  • Post any content that is offensive, hateful, violent, pornographic, or promotes discrimination of any kind.

  • Post any content that infringes on the rights of others, including but not limited to, intellectual property rights.

  • Use the website for any illegal or unauthorized purpose.

  • Impersonate another person or entity.

  • Post any personal information of another person without their consent.

  • Spam or flood the website with excessive or irrelevant content.

  • Attempt to gain unauthorized access to the website or other users' accounts.

  • Harass, stalk, or threaten other users.

By posting media content on the website, you affirm that you are the rightful owner of the content, and you grant us a non-exclusive, worldwide, royalty-free license to display the content on our website for the sole purpose of providing the service. We will not share, distribute, or sell your content without your explicit consent.

You are solely responsible for the content you post, and we are not responsible for any content posted by users. We reserve the right to remove any content that we deem to be in violation of these Terms or that we believe to be inappropriate for the website.

Payment and Transaction Terms

For Buyers

Acceptance of Terms By using our website, you acknowledge that you have read, understood, and agreed to these terms and conditions, and you agree to comply with all applicable laws and regulations.

Payments All payments for purchases made on our website are processed through Stripe. Payments are sent directly to the seller's Stripe account. We do not handle any payment transactions directly.

Fees For each transaction, the seller agrees to pay us a fee as specified in our separate fee structure. This fee covers the services provided by our platform for facilitating the transaction.

Complaints and Refunds Any complaints or issues with a purchase must be handled directly with the seller. We are not responsible for resolving disputes or issuing refunds. However, we encourage buyers to report any fraudulent or illegal activities to us for appropriate action.

For Sellers

Payments Payments from buyers are made directly to the seller's Stripe account. Once the payment is received, our platform will deduct the applicable fee from the seller's account as outlined in our fee structure.

Complaints and Refunds Sellers are solely responsible for handling any complaints, customer service inquiries, or requests for refunds related to their products or services. It is the seller's responsibility to resolve these matters promptly and to the buyer's satisfaction.

Tax Liabilities Sellers are responsible for complying with all applicable tax laws and regulations regarding their sales and earnings through our platform. This includes reporting and remitting any required taxes to the appropriate authorities.


Prohibited Activities Users are prohibited from engaging in any illegal activities, including but not limited to the sale of counterfeit goods, infringing intellectual property rights, or engaging in fraudulent or deceptive practices. We reserve the right to suspend or terminate accounts found in violation of these terms.

Limitation of Liability We shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of our website or any transactions conducted through it. Users agree to use our platform at their own risk.


We take the privacy of our users seriously and have implemented a privacy policy to protect your personal information. By using the website, you agree to the terms of our privacy policy. You should also be aware that any personal information or content that you post on the website may be viewed by other users and may be used by others in ways that we cannot control or predict.

Third-Party Links

The website may contain links to other websites or services that are not operated or controlled by us. These links are provided for your convenience and do not imply any endorsement or affiliation by us. We are not responsible for the content or practices of any third-party websites or services.


The website and all content and services provided on the website are provided "as is" and "as available" without any representations or warranties of any kind, express or implied. We do not warrant that the website will be available or operate without interruption or errors, or that the website or its servers are free from viruses or other harmful components.

Limitation of Liability

In no event shall we be liable for any damages of any kind arising from or in connection with the use of the website or its content or services, including but not limited to, direct, indirect, incidental, punitive, and consequential damages.

Dispute Resolution

Any dispute arising out of or related to these Terms or the website shall be resolved through binding arbitration in accordance with the rules of the Chartered Institute of Arbitrators.

Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of England and Wales.


These Terms constitute the entire agreement between you and us regarding the use of the website. If any provision of these Terms is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced.

Changes to Terms of Use

We may update our Terms of Use from time to time. We will notify You of any changes by posting the new Terms of Use on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the "Last updated" date at the top of the Terms of Use.

You are advised to review this Terms of Use periodically for any changes. Changes to the Terms of Use are effective when they are posted on this page.

Continued use of our website after such modifications constitutes acceptance of the new Terms of Use.

Contact Us

If you have any questions or concerns about these Terms, please contact us by visiting this page on our website https://parentportal.me/contact.